Sell My Property Portfolio
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Privacy Policy

Last updated: 10 May 2026

This policy explains how Sell My Property Portfolio ("we", "us", "our") collects, uses, stores, and protects personal information when you use our website or contact us about selling your property or portfolio. We are committed to handling your data responsibly under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Sell My Property Portfolio is a specialist property sales intermediary operating across the United Kingdom. We help landlords and portfolio owners sell residential and commercial investment properties to cash buyers.

We are the data controller for personal information collected through this website. To contact us about data protection matters:

Email: prices@sellmypropertyportfolio.uk
Phone: 0333 567 2497

2. What Information We Collect

We collect personal information you provide directly to us when you use our contact form or telephone us, including:

  • Name and contact details (email address and phone number)
  • Information about your property portfolio (number of properties, location, tenancy status)
  • Any additional information you include in your message, such as timescales or property conditions

We also automatically collect certain technical information when you visit our site, including your IP address and browser type. This information is used solely for security and anti-spam purposes and is not used for tracking, profiling, or advertising.

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiry and provide a no-obligation cash offer for your property or portfolio
  • Communicate with you about the sale process if you choose to proceed
  • Introduce your portfolio to our network of cash buyers where you have given us permission to do so
  • Comply with legal and regulatory obligations
  • Protect our website and services from spam, fraud, and abuse

We will not use your personal information for unsolicited marketing. We will not sell, rent, or share your contact details with third parties for their own marketing purposes.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases (UK GDPR Article 6):

  • Legitimate interests — responding to your enquiry, assessing your portfolio, and preventing fraud and spam
  • Contract performance — where you have instructed us to proceed with a sale or assessment
  • Legal obligation — where we are required to retain records by law, including anti-money laundering regulations applicable to property transactions

5. Sharing Your Information

In the normal course of arranging a property sale, we may share relevant portfolio details (not your contact details without your permission) with:

  • Cash buyers or investors from our network, for the purpose of making you an offer
  • Solicitors or conveyancers, where a sale is progressing to exchange

We will always discuss with you before sharing information with third parties involved in your transaction. We do not share your data with parties unrelated to your transaction.

6. How Long We Keep Your Data

Enquiry data from contact form submissions is retained for up to 2 years from your last contact with us, after which it is securely deleted. Where a property transaction proceeds to completion, relevant records may be retained for up to 6 years in line with HMRC requirements and anti-money laundering obligations.

7. Third-Party Services

We use the following third-party services that may process your data as part of delivering our service:

  • Hostinger — our web hosting provider. Form data passes through their servers on submission.
  • SMTP email delivery — contact form submissions are delivered to our inbox via Hostinger's SMTP service.

We do not use Google Analytics, Facebook Pixel, or any advertising tracking technology on this website.

8. Cookies

This website uses a single session cookie set automatically by PHP. It stores a temporary security token (CSRF token) used to validate contact form submissions. It contains no personal information, is not used for tracking or advertising, and is automatically deleted when you close your browser.

No third-party cookies are set by this website.

9. Your Rights

Under UK GDPR you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate or incomplete data
  • Erasure — ask us to delete your data, subject to any legal retention requirements
  • Restriction — ask us to limit how we process your data in certain circumstances
  • Objection — object to processing based on legitimate interests
  • Portability — receive your data in a structured, machine-readable format
  • Complain to the ICO — you have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk or by calling 0303 123 1113

To exercise any of these rights, please contact us at prices@sellmypropertyportfolio.uk or call 0333 567 2497. We will respond within one month.

10. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption throughout, and our contact form includes multiple server-side anti-spam and rate-limiting protections. Sensitive configuration files are stored outside publicly accessible directories.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. Material changes will be communicated where we hold your contact details and where it is proportionate to do so.